Terms of Service

Last Updated: May 15, 2026

Welcome to dollslover.com (“Website”, “we”, “us”, or “our”). These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By using this Website, you agree to be bound by these Terms. If you do not agree, please do not use our services.

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1. Eligibility

By using this Website, you confirm that:

• You are at least 18 years old, or the age of majority in your jurisdiction.
• You have the legal capacity to enter into a binding agreement.
• You will use this Website in compliance with all applicable laws and regulations.

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2. Products and Services

We provide products and services related to dolls and related accessories.

• All product descriptions, images, and pricing are subject to change without notice.
• We reserve the right to discontinue or modify products at any time.
• We do not guarantee that product colors, features, or descriptions will be completely accurate due to display differences.

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3. Orders and Payments

• All orders are subject to acceptance and availability.
• We reserve the right to refuse or cancel any order for any reason, including suspected fraud or pricing errors.
• Payment must be completed before shipment.
• You agree to provide accurate and complete billing and shipping information.

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4. Shipping and Delivery

• Delivery times are estimates only and are not guaranteed.
• We are not responsible for delays caused by customs, carriers, or force majeure events.
• Risk of loss transfers to you upon shipment.

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5. Returns and Refunds

• Returns are subject to our Return Policy.
• Items must be returned in unused and original condition unless otherwise stated.
• Certain products may be non-returnable for hygiene or safety reasons.
• Refunds, if approved, will be processed to the original payment method.

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6. User Accounts

If you create an account:

• You are responsible for maintaining the confidentiality of your login information.
• You are responsible for all activity under your account.
• We reserve the right to suspend or terminate accounts at our discretion.

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7. Prohibited Use

You agree not to use the Website:

• For any illegal purpose
• To violate any laws or regulations
• To infringe intellectual property rights
• To distribute malware, spam, or harmful content
• To attempt unauthorized access to our systems

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8. Intellectual Property

All content on this Website, including text, images, logos, and design, is owned by or licensed to dollslover.com and is protected by intellectual property laws. You may not copy, reproduce, or distribute any content without written permission.

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9. Disclaimer of Warranties

All products and services are provided “as is” and “as available” without warranties of any kind, express or implied, including but not limited to fitness for a particular purpose or merchantability.

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10. Limitation of Liability

To the maximum extent permitted by law, dollslover.com shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Website or products.

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11. Indemnification

You agree to indemnify and hold harmless dollslover.com, its owners, employees, and affiliates from any claims, damages, or expenses arising from your use of the Website or violation of these Terms.

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12. Privacy Policy

Your use of this Website is also governed by our Privacy Policy. Please review it to understand how we collect and use your data.

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13. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting on this Website.

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14. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the jurisdiction in which dollslover.com operates, without regard to conflict of law principles.

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15. Contact Us

If you have any questions about these Terms, please contact us at:
support@dollslover.com

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These Terms of Service and any separate agreements whereby we provide you shall be governed by and interpreted in accordance with the laws of Hong Kong, China.